Location: CHA East Cambridge Care Center 

Work Days: 8am - 4:30pm M-F, rotating on-call weeks  

Category: Professional and Management  

Department: CHA PACE  

Job Type: Full time  

Work Shift: Day 

Hours/Week: 40.00 

Union Name: Non Union

Department Description:

CHA PACE is a Program of All-Inclusive Care for the Elderly (PACE) at Cambridge Health Alliance (CHA). CHA PACE serves adults 55 years and older with chronic medical and/or mental health difficulties with the goals of achieving the highest level of community independence and preventing nursing home placement. CHA PACE's high functioning interdisciplinary team works to fully integrate and coordinate medical and behavioral health care, community resources, and in-home support services.

Specific Duties and Responsibilities:

The PACE Operations Manager serves as “Center Manager” and model of care expert at the PACE Center, and they take a leadership role in the day-to-day interdisciplinary team(IDT) operations. They oversee IDT operations functions (for multiple teams) including training, PACE team development, utilization review, quality improvement, and compliance. In addition, they also intervene to directly resolve complex participant and staff situations. Along with the Quality and Compliance Manager, the Operations Manager collaborates on operations related to program quality and compliance. They lead staff training, engagement, and other leadership activities that promote an engaged and highly trained staff. Facilitates electronic medical record (EPIC) changes and improvements. Participates in administrator “on call” rotation. Other duties as assigned. 

Education/Training/Licensure:

• BS/BA in healthcare or related field; MA/MS preferred

• PACE, health plan or interdisciplinary team, etc. management experience
• Geriatric and/or disabled population experience preferred 

 
In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.